Reinstall Origin and try to run Origin - you need to get Origin working before you work on the game.ĭelete any user data file in the c:/user/(your user name)/documents/Electronic arts/sims 3 - this is user data and this folder is recreated after the first time the game runs successfullyĭownload ccleaner (there is a free version) and clean the registry. What and from what folders you you did what to what cache files.ĭoes Origin run? If not you need to unistall Origin To even begin helping you need to post your computers dxdiag - link - how to post dxdiag To help you, you need to be precise on what files and/or folders you deleted. DO NOT DELETE FILES UNLESS YOU MAKE A BACKUP SO YOU CAN RESTORE THEM!!! The first thing I was taught in Introduction To Data Processing was the three words BACKUP and BACKUP and BACKUP. What cache are you talking about - what folder was this cache was in? At this point I am concerned you deleted files for the operating system (maybe hidden files). Cache files are usually buffers that contain code and text that is usually (about 99.9% of the time) not readable by a text editor. Do NOT clear cache files unless you are really, really sure it is ok to do so. Are you talking about OneDrive or one drive? Are you talking about a folder Featureditems or "feature" pictures? If you deleted a folder that is needed it could cause the program to crash (probably).Your prior material should now be available when you restart Origin. If an issue persists, you may need to clear this cache folder and redownload any material again. Go back to the renamed/backed up cache folder and access the folder with the same alphanumeric name. Move the contents of the backup folder to the newly created cache folder.There will be a folder with a long string for a name (such as ).
On your computer, navigate to the following directory: C:\ProgramData\Electronic Arts\Origin\cache.Completely exit Origin by clicking File > Exit.To restore any material you chose to back up: Restart Origin and log in. If the game materials repopulate the main view screen, then the issue is likely resolved.A "Confirm Key Delete" window will appear.Right-click the cache folder and choose Delete.If you do not want to back up your files:.Rename this folder to something like cache.BAK.
You may wish to back up rather than redownload if your Internet connection is slow or limited in some way. The material will be redownloaded when you start Origin again, but if you want to back it up, we have provided steps to do so. Note: This will temporarily remove any downloaded material from your Origin cache.
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